Showing posts with label cruising. Show all posts
Showing posts with label cruising. Show all posts

Friday, February 14, 2025

My Take on the Sun Princess US Inaugural Voyage

 

We're seasoned cruisers with nearly a dozen trips behind us. At this point, we know what we like and don't like about the different size ships.

In October 2024, we took an inaugural cruise on the Sun Princess which had just completed its European tour. This was the first time the ship was heading out from the United States.

We flew in the night before and enjoyed a wonderful room at The Westin Fort Lauderdale Beach Resort.

The hotel was directly across from the Atlantic Ocean with a beautiful view. The hotel staff was friendly, the room was clean and quiet and we were pleased with our short stay. Walking distance from the hotel, we found the Casa Blanca Restaurant where we shared a burger and glasses of delicious sangria.

Casa Blanca in Ft. Lauderdale


The next morning we took an Uber to the port.

Embarkation day is a big challenge for many of the cruise lines. There are hundreds of people showing up at the same time, all needing to go through processing to get badges, check their luggage, go through security and then walk through the maize of jetways to board the ship.

It was clear this was the first time the port employees had seen such a volume of passengers and they were ill prepared to process so many people at once.

Hopefully, with some experience, they will have ironed out the embarkation issues and have a better method of crowd handling.

The walk back to the hotel.

We entered the queue of waiting people, after making our way all the way to the end of the line which had doubled back on itself. Standing in the tropical 90 degree heat with no cross breeze or fans in the outdoor warehouse-type space was stifling. A couple of times I thought my hubby was going to pass out.

We had checked our roller bags at the entrance, so we were carrying our heavy backpacks as the line crept slowly towards the door.

There's supposed to be a priority boarding for seasoned cruisers who've achieved "Elite" or "Platinum" status due to loyalty or number of cruises taken, but there was no such thing in place.

Once inside, the line crept slowly through a security checkpoint where, everything must be placed on the conveyor belt - hats, purses, phones, luggage, all had to go through the scanner.

It was not the highlight of our trip.

The send-off when the ship first left the port was spectacular. We watched a pair of tugboats gracefully dancing in a performance with water sprays that created a rainbow effect. It was amazing!


The Tugboat Show


We couldn't help but make comparisons to other cruises we've taken. We've been on the Ruby Princess a few times. It's a smaller ship built in 2008, that holds around 3,080 guests plus a crew of  1,200. We love the quaint feel of the cozy restaurants and public places that are welcoming and warm. The Piazza has an ambiance that brings back times gone by.

In contrast, the Sun Princess, the newest ship in the fleet, holds up to 4,300 guests with a crew of 1,600. You'd be surprised at the difference 1,600 extra people make on a ship, even of this size. The shops were crowded, the restaurants had wait lists and even the bars had long wait times for service.

In port at Amber Cove

We found ourselves engulfed in a sea of passengers no matter what the venue, whether in ship stores, dining rooms, bars or at the Piazza. 
The Piazza

Speaking of which, the multi-level seating in the Piazza on the Sun, although convenient and comfortable, lacks personality.

While the super large screen makes it easier to see performances, games or magic shows on the Sun, the comforting ambiance is lacking.

We bought the drink package because we like specialty coffee, premium desserts, and the reserve dining experience where you can dine at anytime without waiting in line. With the new Sanctuary collection, the reserve collection option is removed and passenger's are assigned a restaurant of their own.

This was my dinner the first night in the Sanctuary restaurant. The steak was tough, the baked potato was hard as were the veggies. The hubby sent his Alfredo back as it was hard and cold. The Maître de wasn't too accommodating and we left with food uneaten.

As mini-suite Sanctuary guests, we were allowed to have breakfast each morning in the Sanctuary dining room but mostly skipped the restaurant and went to the buffet where they had prepare-to-order omelets and assorted breakfast food and pastries. 

For specialty restaurants, we had difficulty getting a reservation at our favorite, Catch by Rudi, so we chose the Crown Grill. It was our first time to be disappointed with the service and "quality" of the meal. We ate less than half of the lobster dinner and left before dessert.


We had much better luck with a new specialty dining place called Umai, Teppanyaki which is a hibachi grill-type venue where you sit with other people and the chef puts on a show of cooking, singing and telling jokes. 

The shrimp flipped into the chef's hat trick was different when he tossed in an egg and caught it expertly.

The food was fantastic, the whole meal was fabulous. We couldn't have asked for anything better.

Returning from a tiring day in port, we tried another new place called American Diner. That was far and away from anything resembling a diner that we could imagine. Service was slow - we must have been between shifts because we gave our order to three different people before they finally got it.

Milkshakes were watery and tasteless. The hot dogs were served on a Brioche roll (where's the beef?) with a smearing of "bacon onion jam" which we had asked them to leave off. We left most of our meal on the table.

For us, it's an easy choice to book on the smaller ships. They're more personable, friendly, and less crowded. 

Despite my complaints about this voyage, we remain steadfast cruisers who will continue to sail on the Princess line of ships. Just, for now, not the mega sized ones. See you on the sea.


Monday, December 30, 2024

Cruising the Panama Canal December 2023

 

The best trip of our ongoing cruising adventures was our trip to Panama in December of 2023. We were aboard the Ruby Princess, which although it is an older ship, has a charm and appeal that can't be matched by the huge megaships in the fleet.

What made the trip memorable? First of all, our cabin was spectacular. We opted for a full penthouse suite which, if you ever get the chance, is a must-try. As "sweeties" so-named by the Events and Guest Services supervisor, Tina DeBarros, we were spoiled beyond belief.

Embroidered house slippers and luxury robes, umbrellas and a fruit basket waited to welcome us to the room. The towels were extravagantly thick and felt new. The bathroom was beautiful with a full tub and a glass-enclosed shower along with a separate toilet room.

Our balcony was twice the normal size of our mini-suites and the closet space was extravagant. Topping it off, the service by our room steward was impeccable.

But, before arriving at the ship, we were invited to a special gathering at the headquarters in Ft. Lauderdale with a pre-boarding photo session and a spread of delectable food treats.

Staff members answered questions and made dinner bookings for us at specialty restaurants onboard. They labeled our luggage and whisked it off to be taken directly to our rooms.

Before a transport van took us directly to the secret entrance for embarkation with NO waiting in line, we had a fascinating conversation with Tina whose insight about the ports we were to visit was truly enlightening.

Our daily breakfast location was at Sabatini's, reserved for suite holders and Elite level passengers. One morning, I ordered the traditional eggs Benedict meal and it was fabulous.

Throughout the cruise we would run across Tina who never failed to recognize us and give a huge hug. She photobombed our breakfast pics, taken by the Maître D,  Ivan, whose sense of humor had us in stitches.

The ten-day cruise took us to Jamaica, Cartagena Columbia, the Panama Canal, Costa Rica and the Cayman Islands. My favorite port was Costa Rica where the tourist shops at the end of the pier offered native artwork, beautiful paintings on wood, hand-made leather items and the usual assortment of t-shirts, hats and carry-all bags.

The nearby shopping area in Jamaica was the only area we explored while there. The merchandise was a bit overpriced, (t-shirts for $38) but if you compared from shop-to-shop you could get a few deals.

Jamaica

Cartagena Castillo de San Felipe de Barajas

In Cartagena Columbia, we took a bus tour of the city that stopped at a fort for 10 minutes to explore the area. A bit longer would have been nice.

Flamenco Dancers
We traveled on to a luxurious residence to watch a performance by Flamenco dancers, onward to a cathedral and then to a museum. The outdoor heat was nearly unbearable but the air-conditioned bus trip was well worth the short-lived discomfort.

The tour ended at a souvenir shop where we found magnets, hats and other gift items.

The walk-through on the way back to the ship took us through a parrot and flamingo filled garden where the birds roamed free. It was beautiful.



The actual transit through the Panama Canal was an experience in itself. We stood on the bow of the ship and watched as the locks opened and closed allowing the ship passage through the narrow canal. It was the experience of a lifetime.

Panama Canal Ship Locks


But the very best part of the trip was being with our friends, Renee and Keith whom we'd met on a trip in April when we visited Cozumel, Costa Maya and Roatan. Our foursome managed to stay awake late enough to close down the dance party in the Piazza when the classic rock band  played.

We enjoyed great food, entertainment, tours, games, invitations to the Captain's party, a private Concierge Lounge a few doors down from our room where we could get coffee in the morning, snacks and drinks at happy hours. It was a fantastic voyage!


Tuesday, August 27, 2024

Cruising to Alaska in August 2024


Glacier on the Inside Passage of Glacier Bay

August, with temperatures sweltering in Texas, it's a great time for a cruise to someplace cool.

Our trip to Alaska started with a flight from Dallas to Seattle. The flight would have been better if my window shade had worked. Sadly, flying isn't what it used to be. Most passengers keep their window shade down during the entire flight, making it dark and dreary in the cabin. Are electronic devices more fascinating than the view from 30,000 feet? Not for me.

We spent the night at the Westin, Downtown after a car ride from the airport. The trip to the hotel was eye-opening. I'd heard about the "housing challenges" but wasn't prepared for the number of seemingly unhoused people lurking in doorways, walking aimlessly about and hanging around the area. It was enough to make me stay inside the hotel.


But we were pleased to arrive safely at the port where 3 cruise ships were disembarking. The entire process to offload and embark thousands of people would rival the best days of theme park guest management. One particular lady, Bonnie, made sure people didn't hang out in the wrong areas or wait for ride shares where passengers were waiting to get onboard. We watched her in action for over an hour. At the end of our wait, she came over and gave me an unexpected hug. That was nice. We also met a drug-sniffing dog whose tail never stopped wagging. Behind us in line was a family of 5 with 3 teenage boys who were so well-mannered it was refreshing to see. We ran into the Wilsons several times on board, at meals and even shopping in Ketchikan.

Food onboard was spectacular, particularly breakfast at The Catch by Rudi where we met another couple and enjoyed talking over French toast, eggs and a fruit plate for my hubby. We ate there for a specialty dinner also, and wow! The service was amazing, the food was more than plentiful and way too much for us to finish. My Dover sole was deboned at the table with expertise by our waiter, Virgilio, with a nice visit by the Maître d, Johannes who was incredibly personable and a lot of fun.

The ports of Juneau and Skagway were not easily accessible for us. Due to recent damage to the port, a tender boat ride was necessary to get ashore. With the brisk wind and splashing seas, we opted to stay on board, warm and dry. We did make if off the ship for one port, Ketchikan. With an average rainfall of 270 days per year, we were fortunate to enjoy a sunny day with mild temps in the high 60s.

Thankfully, our trip was a couple of weeks before the devastating landslide that damaged property and took lives. A sad outcome in a breathtakingly beautiful place.

Despite the fun, food and friends we enjoyed, a cold cruise would not be the top choice for our next adventure. We were raised in tropical climates and found the temps a bit too brisk for us.

Onward, to the Caribbean in October.